Policies

Returns

  • We do not accept returns. However, if you do have an issue with your order please contact us.

Refunds

  • Check bank first for refund
  • Contact your bank or credit card company if funds still haven't been received
  • If the funds still haven't been received after completing the steps above, contact contactchillambitions@gmail.com

 

Exchanges

  • Items that arrive at their final destination damaged or defective are eligible for an exchange
  • Items may only be exchanged for the same value as the original item
  • If you would like to exchange your item, email contactchillambitions@gmail.com

 

Shipping

  • We have a 1-2 week processing time due to the high demand of orders. Processing time does not include shipping days.
  • Contact contactchillambitions@gmail.com for additional shipping information
  • You are responsible for the shipping cost for returns and exchanges